Well today was not a waste of time, I went to my apartment in Pitt Meadows as Telus had told me yesterday to be there between 8:30AM and 4:30PM at about noon the technician showed up and fix my telephone and ADSL everything seems to be working except the wireless router I bought. I reseted my voicemail password and emptied it, as it was full. I'll see about the wireless router, I might get a new one since this one doesn't appear to work and should still be on warranty. I got home to Jan's Place and tried it again, it didn't work so I took it back to London Drugs by Bus as my ticket was still valid, I exchanged it for another one and got back to Jan's place where I tried it and it works. I'll go back to Pitt Meadows tomorrow to install it.